Terms & Conditions

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Terms & Conditions

DKB Aesthetics – Treatment Terms & Conditions

By booking an appointment with DKB Aesthetics, you agree to the following terms and conditions:

1. Booking and Deposits

  • All appointments require a non-refundable deposit to secure your booking.
  • This deposit will be deducted from the final balance of your treatment on the day.
  • Some treatments or offers may require full payment in advance. All payments made are non-refundable.

2. Cancellations & Rearrangements by the Client

  • If you need to rearrange or cancel your appointment, we require at least 48 hours’ notice.
  • Appointments cancelled or rescheduled with less than 48 hours’ notice will result in the loss of your deposit or full payment.
  • If you fail to attend your appointment (“no-show”), any payment or deposit made will be forfeited.

3. Cancellations or Rearrangements by DKB Aesthetics

  • In rare circumstances, DKB Aesthetics may need to change, reschedule or cancel your appointment (e.g. due to illness, emergencies, or unforeseen circumstances).
  • In such cases, your payment or deposit will be transferred to a new date, but no refunds will be given.
  • We will always aim to give you as much notice as possible and work with you to find a suitable alternative appointment.

4. Treatment Packages or Courses

  • Treatments purchased as part of a course or discounted package are non-refundable and non-transferable.
  • Missed or rearranged sessions are not eligible for refund and may be lost if sufficient notice is not given.

5. Agreement

By booking any treatment with DKB Aesthetics, you confirm that you:

  • Have read and understood these terms;
  • Agree that all payments and deposits are non-refundable, including if DKB Aesthetics needs to rearrange your appointment;
  • Accept that last-minute changes or cancellations may result in forfeiting your payment.
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